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Privacy Policy

A legal disclaimer

Last Updated: 8.20.2025

This Privacy Policy describes how OptechIQ (“OptechIQ”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access or use our website https://www.optechiq.com (the “Site”) and the software services provided through our platform (collectively, the “Services”).

By using the Site or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide when you register, subscribe, contact support, or otherwise interact with the Services. This may include:

  • Name, email address, phone number

  • Company name, billing address

  • Login credentials and profile information

  • Payment information (processed by Stripe)

You are responsible for providing accurate and complete information.

1.2 Automatically Collected Information

We automatically collect certain information when you visit our Site or use our Services, including:

  • IP address

  • Device type and operating system

  • Browser type and preferences

  • Usage data, analytics, and performance metrics

This information is collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services

  • Process payments via Stripe

  • Communicate updates, support, and billing notices

  • Monitor and analyze usage and trends

  • Personalize your experience

  • Comply with legal and contractual obligations

3. Payment Information and Stripe

OptechIQ does not directly process or store your full payment information. All payment processing, billing, and transaction data is handled securely through Stripe, Inc.. Use of payment features is subject to Stripe’s own terms and privacy practices.

Stripe may collect additional information necessary for payment processing and compliance (including identity verification and fraud detection). Please review Stripe’s Privacy Policy for more details.

4. Cookies and Tracking

We use cookies and similar technologies to collect data about your activity and device for:

  • Authentication

  • Performance monitoring

  • Analytics

  • Advertising (where applicable)

You may control cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Site.

5. Disclosure of Your Information

We may share your information:

  • With service providers (e.g., Stripe, hosting, analytics partners)

  • To comply with legal requests or protect rights

  • In connection with corporate transactions (sale, merger, acquisition)

  • With your consent

We do not sell your personal information to third parties.

6. Data Retention

We retain your information as long as necessary to provide Services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. While we strive to use industry-standard security measures, no system is 100% secure.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Access or update your information

  • Request deletion

  • Object to or restrict processing

  • Data portability

To exercise your rights, contact us at privacy@optechiq.com.

9. Children’s Privacy

The Services are not directed to individuals under the age of 16. We do not knowingly collect information from children without parental consent.

10. International Data Transfers

OptechIQ operates globally. Your information may be transferred to, stored, and processed in the United States or other jurisdictions. We take steps to ensure that transfers comply with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on https://www.optechiq.com with a “Last Updated” date. Continued use of the Services after changes are made constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:


Website: https://www.optechiq.com
Email: support@optechiq.com

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